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Frequently Asked Questions

What are your values?

Ahhh’s core values are to be
- Natural (good for you)
- Sustainable (good for the planet)
- Accessible (conveniently in your supermarket)
We create fun and vibrant products that don’t harm you or the planet.

Are your products natural?

Ahhh prides itself on sourcing the best clean ingredients in order to make unique and fun sustainable beauty products. In order to create our unique fragrances we use a mix of essential oils, natural fragrance and artificial fragrance oils. The fragrance oils we use are safe and certified phalate free. All Ahhh products are between 95-100% natural. Some of our ingredients are classed as "nature identical" This means it is produced in a lab but has the same make up as the natural version. An example of this would be the Mica powders we use to create bright colours. We have chosen to use the "nature identical" version over the natural version due to unethical mining of these products using young children. We are proud to say all our products are SLS, Paraben and Silicone free. You can find more information on our ingredients here 

What colour do you use in your products?

We use iron oxide pigments and mica powders which are either classed as natural or "nature identical"

Are your products Vegan?

All our products are vegan except our Manuka honey range, anything with manuka honey or goats milk in the product title are not vegan. These are the only animal products we use. Please see individual product description for more information on ingredients.

How do I use a shampoo and conditioner bar?

It’s easy! Simply wet the bar and your hair, rub the bar across hair a few times and lather (shampoo) or massage (conditioner) into hair and rinse thoroughly! The key thing to remember is to store your bars correctly and allow to dry out before your next use.

How long is shipping?

We aim to ship your order within 48 hours, please allow an extra day or two for rural deliveries. If you are ordering for a gift and would like it to arrive on a certain date please contact us with your order number at hello@ahhh.nz and we will do our very best to help. Please see our shipping policy for more information.

Do you test on animals?

Ahhh products never have and never will be tested on animals. We only test on friends, family and customers. We ensure all ingredients used to make our products are not tested on animals either.

Is your packaging recyclable or compostable?

All our cardboard packaging is recyclable and home compostable, and we use plant based inks that are biodegradable.  We are currently applying to be certified home compostable. We are in the process of switching out our shrink wrap for our bath bombs to home compostable cellophane. Soon our products will be completely zero waste!